Network
Monitoring Services
Is someone watching over your network to keep it safe?
Our mission is to help our customers make sure their servers and
PCs are always available, are secure from known vulnerabilities
and deliver a good experience to end users. All engineers work diligently
to assist you with your account and help you get the most out of
your network.
At Petronella we understand service and support are essential.
Petronella Computer Consultants' approach to support is an extension
of our service commitment to deliver the assistance you need, when
you need it, so you can always be sure you are optimizing performance
and staying secure. This is why we offer the NetPro Monitoring Service.
NetPro Monitoring Service
What is NetPro?
NetPro is a proprietary service offering, designed to increase
the availability, reliability, and security of critical network
systems. As we actively track the historical performance and monitor
the real-time critical aspects of your systems we typically respond
to and resolve issues before end-users are even aware there is a
problem. By periodically reviewing performance data to historical
trends, issues of system response and capacity can be addressed
before they become critical. We monitor updates, upgrades and patches
for most network devices and server based business applications.
Each update is evaluated with respect to your particular system
and you are advised of the recommended course of action. In this
manner your systems remain up-to-date and inline with manufacturers
recommendations.
The core of the NetPro service is a set of regularly scheduled
preventative maintenance tasks, real-time system monitoring and
proactive system updates. When your business is enrolled in NetPro
you have a team of highly qualified Network Engineers following
a prescribed plan to ensure your systems are functioning properly.
Our comprehensive approach deals with the critical aspects of your
system including backup/disaster recovery, anti-virus and network
performance.
The NetPro system looks at dozens of system characteristics in
real-time to ensure your network is functioning correctly. If your
system fails to respond as expected or reacts outside of our predetermined
system parameters, an alert is generated to our staff so we can
take further action. As part of NetPro, we employ systems that allow
us to remotely manage your monitored servers, routers and firewall
as if we were actually present at your location. In many cases,
issues can be resolved from our office without requiring the scheduling
delay and drive time associated with a typical on-site response.
Why is NetPro right for my business?
In the complexity of today's business environment where downtime
can negatively impact productivity or profitability, keeping IT
systems functional is of the highest importance. NetPro monitoring
services are designed to offer the most current information about
your IT systems and equipment availability, capacity constraints,
overall web site performance and network traffic. Our monitoring
services provide a comprehensive picture of how your environment
is functioning and to give you peace of mind.
Our engineers review your network and servers on a periodic basis
to scan for problems. If a problems arises suddenly, they are notified
immediatley so that oftentimes we know about the problem before
you do.
Combined with out preventative maintenace plan we can help you
concentrate on you business, not on computers. NetPro gives you
peace of mind that your network is configured correctly and performing
properly so you can concentrate on your business and forget about
the technology.
NetPro provides:
- Remote monitoring of your networks key services
- Weekly preventative maintenance tasks
- Email report each week detailing health of network and any
potential trouble areas
- Yearly NetCheck review to ensure your network can support your
needs over the next year.
- Pricing of NetPro starts at $250 / month for one server with
each additional monitored server at $45 / month.
- Order NetPro Monitoring Now!
- Order a Preventative Maintenance Program, and receive the NetPro
Monitoring Service at a discount up to 100%!
Depot or mail-in service is available!
1001 Pemberton Hill Road, Suite 101 Apex, NC 27502
Call now! 877 468-2721 e-mail:support@pccrdu.com
  
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